The Verghis Group

New Workshop – Support Excellence Intensive – September 12-16 in Santa Clara, CA

By adamk on June 29, 2011

We are excited to announce a new workshop – Support Excellence Intensive from September 12-16 in Santa Clara, CA.  Co-taught with FT Works (this is their first open workshop in 14 years!), this 5-day intensive covers customer service and communications skills as well as the foundations of KCS.  This is a first-time combination of two of the key areas you have to have to be successful in customer support – knowledge and communications.

Sign up soon!  Registrations are limited to 16!

Ready to learn more?

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