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Off to London soon for a talk…

By Phil Verghis on November 15, 2010

Heading to London to do a keynote on ‘Impact of Culture on Support (and translation)’.

Interestingly enough the translation industry has headed to a race to the bottom in terms of pricing wars. I’ll sneak in some observations on moving to a trusted adviser rather than an expert for hire.

This talk is based on some of the research I did for IBM, and is available (for free) here.

Oracle, SAP fight could have changed your (support) world

By Phil Verghis on November 3, 2010

Oracle and SAP start another round in a big court case…
This could have lead to others undercutting the promise of ‘we know our stuff best’

http://yhoo.it/aGqy80


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